Privacy Policy

At Lux Shuttles, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you make a reservation through our website.


  • 1. Information We Collect

When you make a reservation with Lux Shuttles, we collect the following information:

- Personal Information: Name, email address, phone number, and payment details.

- Booking Details: Flight information, hotel name, number of passengers, reservation dates, and specific service preferences.

- Technical Information: IP addresses, browser type, and access times when you interact with our website.


  • 2. How We Use Your Information

We use your personal information for the following purposes:

- To Process Reservations: Ensuring accurate and efficient reservation services, including sending confirmations and vouchers.

- To Provide Customer Support: Assisting with your inquiries, providing updates on your booking, or addressing any issues.

- To Improve Services: Enhancing our website, analyzing usage patterns, and offering better customer experiences.

- For Payment Processing: Securely processing your payments through trusted third-party payment gateways.


  • 3. Sharing Your Information

We may share your personal information in the following cases:

- Service Providers: We may share your information with third-party service providers, such as payment processors or transportation partners, only to the extent necessary to fulfill your reservation.

- Legal Obligations: If required by law, we may disclose your information in response to subpoenas, court orders, or legal processes.

- Business Transfers: In case of a merger, acquisition, or sale of company assets, your information may be transferred as part of the transaction.


  • 4. Data Security

We take the protection of your personal information seriously. Lux Shuttles implements technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.


  • 5. Cookies and Tracking Technologies

We use cookies to improve your experience on our website, including remembering your preferences and tracking how you interact with our site. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our website.


  • 6. Your Rights

You have the right to:

- Access Your Information: Request a copy of the personal data we hold about you.

- Correct or Update Information: Correct inaccuracies in your personal information.

- Delete Your Data: Request the deletion of your personal information, subject to our legal obligations to retain certain data.

- Opt-Out of Communications: Unsubscribe from marketing communications at any time.


  • 7. Changes to This Policy

Lux Shuttles reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on our website with the updated date at the top of the policy. We encourage you to review the policy periodically for any changes.


  • 8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

- Email: [email protected]

- Phone: +1 (829) 629-3263

By using our website and services, you agree to the terms of this Privacy Policy.